MountainLine.com

Using the Bus

Accessibility

• The Mountain Line fleet is 100% accessible for mobility devices.

• Mountain Line also operates comparable paratransit service for ADA eligible passengers. This service must be scheduled in advance. For more information, call 721-2848.

Riding Information

Waiting for the Bus

Wait by the bus stop signs or signal the driver at any intersection where the bus can stop safely. It is best to wait on the far side of the intersection, boarding the bus after it has passed through the intersection.

What You Need to Get On the Bus

Exact fare change, a ticket, your pass or your current GrizCard. Our drivers do not carry change.

Pass holders must show their pass each time they board the bus.
Identification card from one of the following Agencies listed below:
- UM student, staff or faculty member (GrizCard Holders)
- REI EZ Pass

Transfers

If you need to transfer to another bus to get to your destination, ask the driver for a transfer. Even if you have a pass, let the driver know that you need a transfer. Alerting the bus driver that you need to transfer to another route ensures that the bus you need will be expecting you. Transfers are only valid to complete a one-way trip.

To Get Off the Bus

• Give the driver plenty of notice that you want to exit the bus. Pull the bell cord about a block before your stop or, if you are not familiar with the area, ask the driver to call out your street.

• Please leave through the rear doors on two door buses so others may use the front door to board.

• For your safety, do not cross the street in front of the bus. Wait until the bus leaves the stop.

General Information About Riding the Buses

• Please wait until other passengers have gotten off before you board.

• Please leave the front seating for passengers who are elderly or have disabilities, or who have small children.

• In the winter, always check the front steps for snow or slush, and hold onto the hand rail.

• Hold on to the metal bars or seat backs when you walk on the bus.

• No smoking on the buses.

• Portable sound systems with headphones are allowed. Cellular phones may be used if they do not interfere with the bus’s operation.

For Your Safety

The following items are prohibited on Mountain Line:

• Gasoline or flammable liquids

• No weapons of any kind are allowed on Mountain Line vehicles, at the Mountain Line Transfer Center or on any Mountain Line property.

• Animals (except service animals and animals confined to a carry-on, lap size box)

• Car batteries

• Fireworks

• Rollerskates and rollerblades (you may hand carry these items on the bus)

Baby strollers, shopping carts, and other items must be kept out of aisles.

Small children must exit through the front door. Please carry the child or hold onto his or her hand while exiting.

Please refrain from unnecessary conversation with the driver while the bus is in motion.